Kustomer
Claro connects to Kustomer via OAuth to run as an AI copilot for your omnichannel support platform. It can sync conversations, import customer timelines, and auto-resolve common inquiries across all channels.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Conversations
Omnichannel conversations, messages, and notes
Customers
Customer profiles, custom attributes, and timeline events
Shortcuts
Saved reply shortcuts and automation workflows
Knowledge Base
Help center articles and internal documentation
What Claro can do
Sync conversations
readPull new conversations from Kustomer
Import history
readImport historical conversations for AI training
Look up customer
readRetrieve customer profile and conversation timeline
Send reply
writeSend a reply in a Kustomer conversation
Update conversation
writeChange status, priority, or assigned team
Add note
writeAdd an internal note to a conversation
Intelligence signals
Claro extracts these signals from Kustomer to enrich conversations, inform decisions, and personalize responses.
Ready to connect Kustomer?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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