Freshdesk
Claro connects to Freshdesk via OAuth to run as an AI copilot or facilitate a guided migration. It can sync tickets, import conversation history, suggest responses, and handle resolution — letting you adopt AI support at your own pace.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Tickets
Support tickets, conversations, priority, and SLA data
Contacts
Customer contact details, companies, and ticket history
Canned Responses
Saved reply templates and folder structure
Knowledge Base
Solution articles and FAQ categories
What Claro can do
Sync tickets
readPull new and updated tickets from Freshdesk
Import history
readImport historical conversations for AI training
Look up contact
readRetrieve contact profile and ticket history
Send reply
writeSend a reply through the Freshdesk ticket thread
Update ticket
writeChange ticket status, priority, or agent assignment
Add note
writeAdd a private or public note to a ticket
Intelligence signals
Claro extracts these signals from Freshdesk to enrich conversations, inform decisions, and personalize responses.
Ready to connect Freshdesk?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
Related integrations
Other integrations in the same category that work with Claro.
Zendesk
Run Claro alongside Zendesk as an AI copilot or migrate away.
Gorgias
Connect Gorgias for AI copilot mode or historical import.
Intercom
Run Claro alongside Intercom or migrate your support workflow.
Help Scout
Connect Help Scout for AI copilot mode or migration.
Front
Connect Front for shared inbox AI copilot or migration.
Reamaze
Sync tickets and macros bidirectionally with Reamaze.