Gorgias
Claro connects to Gorgias via OAuth to run as an AI copilot within your Gorgias helpdesk. It can import historical tickets for training, suggest draft responses, and auto-resolve common inquiries — or power a full migration to Claro.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Tickets
Support tickets, messages, tags, and assignment data
Customers
Customer profiles, order data, and conversation history
Macros
Saved response templates and automation rules
Rules
Ticket routing rules and auto-tag configurations
What Claro can do
Sync tickets
readPull new and updated tickets from Gorgias
Import history
readImport historical conversations for AI training
Look up customer
readRetrieve customer profile and ticket history
Send reply
writeSend a reply through the Gorgias ticket thread
Update ticket
writeChange ticket status, tags, or assignee
Close ticket
writeClose a resolved ticket in Gorgias
Intelligence signals
Claro extracts these signals from Gorgias to enrich conversations, inform decisions, and personalize responses.
Ready to connect Gorgias?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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