Zendesk
Claro connects to Zendesk via OAuth to run as an AI copilot alongside your existing helpdesk. It can import historical conversations for training, suggest responses, auto-resolve tickets, and provide a guided migration path when you're ready to switch.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Tickets
Support tickets, comments, tags, and priority levels
Users
Customer profiles, organizations, and contact details
Macros
Saved replies, triggers, and automation rules
Knowledge Base
Help center articles and FAQ content
What Claro can do
Sync tickets
readPull new and updated tickets from Zendesk
Import history
readImport historical conversations for AI training
Look up customer
readRetrieve customer profile and ticket history
Send reply
writeSend a reply through the Zendesk ticket thread
Update ticket
writeChange ticket status, priority, or assignee
Add internal note
writeAdd an internal note to a ticket
Intelligence signals
Claro extracts these signals from Zendesk to enrich conversations, inform decisions, and personalize responses.
Ready to connect Zendesk?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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