AI support that
completes the work

Claro replies in your brand voice and completes tasks across your tools like Shopify and Stripe. Add approvals and guardrails when you want them.

Sources

Freshdesk
Salesforce
Shopify
Gorgias
Help Scout

80%

Resolved end-to-end

24/7

Always on

<5 min

Time to connect

Automate entire cross-tool SOPs

A human agent has 5 tabs open to execute a 10-step SOP. Claro reads from 3 tools instantly to make a decision, and writes to 2 tools simultaneously to execute the resolution.

Shopify
AfterShip

WISMO + Lost Package

Autonomously detects lost shipments by querying AfterShip, then creates a zero-dollar replacement order directly in Shopify.

HubSpot
Shopify
Salesforce

VIP Churn Prevention

Cross-references cancellation requests with LTV from HubSpot. Proactively offers a skipped delivery and free gift in Shopify, then updates Salesforce segments.

Shopify
HubSpot

Damaged Item Triage

Looks up order and customer LTV, decides whether to auto-replace without a return. Creates the free replacement in Shopify and logs the damage claim in HubSpot.

Stripe
Shopify
AfterShip

Chargeback Auto-Response

When a Stripe dispute fires, Claro gathers delivery proof from AfterShip and order data from Shopify, then auto-submits evidence to Stripe, no human needed.

Shopify
Slack

Post-Fulfillment Intercept

Validates an order hasn't been scanned by the carrier yet. Voids the label in Shopify, updates the address, and pings the warehouse in Slack.

Claro learns from your conversation history

Connect your existing conversations, upload your documentation, or use our setup guide if you're a new brand.

Ticket Sync10k+ conversations

Connect your helpdesk

Sync your historical tickets and let Claro automatically extract the policies, workflows, and edge cases your team already follows.

PDFs
Macros
Docs

Upload documentation

Already have a knowledge base? Upload your PDFs, macros, and internal guides to instantly map out your escalation matrix.

Guided setup

Starting from scratch? Use our interactive guide to define your baseline policies, thresholds, and guardrails in minutes.

From ticket to action, automatically

Most AI agents just read articles and summarize them. Claro is built to take action, following your exact policies to resolve requests end-to-end.

Real-time data lookup

Claro pulls live order status from Shopify, subscription state from Recharge, and payment history from Stripe before responding. The answer to "where's my order" is the actual tracking number, not a template.

Connect with your existing tools

Bring your inbox, helpdesk, commerce, and shipping stack together. Claro reads context and takes actions across the tools you already run on.

Shopify
Shopify
WooCommerce
WooCommerce
BigCommerce
BigCommerce
Magento
Magento
Squarespace
Squarespace
Wix
Wix
Square
Square
Amazon
Amazon

300+ actions, out of the box

Pre-built read & write actions across 50+ integrations. Resolve tickets end-to-end, or chain actions across tools for cross-platform workflows.

Zendesk
Import tickets
Gorgias
Import tickets
Freshdesk
Import tickets
Intercom
Import conversations
Help Scout
Import conversations
Front
Import conversations
Reamaze
Import conversations
Gladly
Import conversations

Guardrails and controls

Claro is built for action, not just replies. Complete the work inside your stack while staying aligned to your policies, approval rules, and monetary guardrails.

Policy Discovered
Pending

Issue 20% refund for delayed shipping > 5 days

Approve all policies

Review and approve all policies found by Claro before they are put into action.

New Flow Detected

Customer requests exchange

Claro drafts RMA process

Human Approval Required

First time executing this flow

First-time flow approvals

All first-time flows will require human approval to ensure complete accuracy.

Refunds < $50 Auto
Refunds $50 - $100 Human
Refunds > $100 Block

Monetary guardrails

Set strict monetary guardrails on every process, or route to a human entirely.

Shadow Mode Active

Claro would have replied for order #1029.

Simulated 20% discount

0 actions executed

142 actions simulated

Shadow mode testing

Set up shadow mode to monitor Claro's work until you're completely satisfied with the responses.

Retraining Model

Based on 12 recent corrections

Learned new return policy
Adjusted tone for VIP customers
Updating knowledge graph...

Continuous retraining

Easily retrain Claro when required on each ticket to improve future performance.

AI-first pricing, no seat fees, ever

You only pay when the AI responds. No per-agent licenses, no platform fees. Costs scale with your volume, not your headcount.

Starter

Try Claro, free

$0

200 responses per month included. Same features as Standard.

Get Started
200 free responses / month
Auto-replies in brand voice
Intent classification & routing
Order & tracking lookups
Basic policy answers
Draft generation for review
Multi-channel (email, chat)
Core integrations
Basic analytics

Standard

For growing teams

$0.75

/ response

Everything in Starter, plus actions and automations. After 200 free responses.

Start Free Trial
Unlimited responses
Everything in Starter, plus:
Execute actions (refunds, cancellations, edits)
Conditional logic (auto-refund under $X)
Historical ticket learning
Document & SOP ingestion
Simple multi-step workflows
300+ integrations

Pro

Full-feature AI agent

$1.30

/ response

Advanced reasoning, complex cross-tool workflows, and full guardrails.

Book A Demo
Everything in Standard, plus:
Advanced reasoning models
Complex multi-step workflows
Cross-tool SOP automation
Image & file understanding
Memory across conversations
Configurable approval flows
Monetary guardrails & spend caps
Shadow mode testing
Risk & abuse detection
Continuous retraining
Smart escalation with context

Everything else you need to know about Claro.

Connect your helpdesk or upload past conversations and Claro analyzes how your team actually responds: tone, phrasing, policy decisions. It also ingests your documentation, SOPs, and rules. The result is an agent that sounds like your best rep and stays aligned to your policies from day one.

Ready for CX that
completes tasks?

Let Claro resolve tickets end-to-end, with on-brand replies plus real actions across Shopify, Stripe, and your shipping stack, with approvals when you want them.