Dixa
Claro connects to Dixa via OAuth to run as an AI copilot for your conversational support platform. It can sync conversations across channels, import history for training, and assist agents with AI-drafted responses.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Conversations
Support conversations across phone, email, chat, and social
Contacts
Customer contact profiles and interaction history
Queues
Queue configuration, routing rules, and priority settings
Analytics
Conversation metrics, SLA data, and team performance
What Claro can do
Sync conversations
readPull new conversations from Dixa
Import history
readImport historical conversations for AI training
Look up contact
readRetrieve contact profile and conversation history
Send reply
writeSend a reply in a Dixa conversation
Transfer conversation
writeTransfer to a queue or specific agent
Close conversation
writeClose a resolved conversation
Intelligence signals
Claro extracts these signals from Dixa to enrich conversations, inform decisions, and personalize responses.
Ready to connect Dixa?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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