Amazon

E-CommerceOAuth

Claro connects to Amazon Seller Central via the SP-API to read order, inventory, and return data. It can look up order status, check FBA inventory levels, and pull buyer messages — helping you resolve Amazon seller support requests in context.

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How Claro connects

Authorize with one click

Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.

Credentials encrypted & stored

Claro encrypts your credentials at rest and never exposes them. Revoke access any time.

Real-time sync is ready

Data flows in real-time. Claro can read context and take actions immediately.

What Claro reads

Orders

Order details, line items, shipping address, and fulfillment channel

Inventory

FBA and merchant-fulfilled inventory levels and restock alerts

Returns

Return requests, reasons, and refund status

Buyer Messages

Buyer-seller messaging threads and communication history

What Claro can do

Look up order

read

Retrieve order details by Amazon order ID

Check inventory

read

Check FBA or merchant inventory levels for an ASIN

Look up return

read

Retrieve return request details and status

Issue refund

write

Process a refund on an Amazon order

Update shipping

write

Confirm shipment with tracking number for merchant-fulfilled orders

Reply to buyer

write

Send a reply to a buyer message thread

Intelligence signals

Claro extracts these signals from Amazon to enrich conversations, inform decisions, and personalize responses.

Order Defect Rate

Return Rate

Buyer Satisfaction

Inventory Health

Ready to connect Amazon?

Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.

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