Claro
All Integrations
Magento

Magento

E-CommerceAPI Key

Claro connects to Adobe Commerce (Magento) via REST API to access orders, products, and customer accounts. It handles complex catalog structures, configurable products, and multi-store setups — resolving support tickets with full commerce context.

How Claro connects

1

Paste your API key

Generate an API key in your account settings and paste it into Claro.

2

Credentials encrypted & stored

Claro encrypts your credentials at rest and never exposes them. Rotate keys any time.

3

Real-time sync is ready

Data flows in real-time. Claro can read context and take actions immediately.

What Claro reads

Orders

Order details, invoices, shipments, and credit memos

Customers

Customer accounts, addresses, and purchase history

Products

Product catalog, configurable products, and inventory

Invoices

Invoice history, amounts, and payment details

What Claro can do

Look up order

read

Retrieve order details by increment ID or customer email

Look up customer

read

Retrieve customer account and order history

Check inventory

read

Check stock status for a product across warehouses

Create credit memo

write

Issue a refund via credit memo on an order

Update order status

write

Change order status and add status comments

Add order comment

write

Add an internal comment to an order

Intelligence signals

Claro extracts these signals from Magento to enrich conversations, inform decisions, and personalize responses.

Customer Lifetime Value
Order Volume
Return Rate
Store Segment

Ready to connect Magento?

Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.