Magento
Claro connects to Adobe Commerce (Magento) via REST API to access orders, products, and customer accounts. It handles complex catalog structures, configurable products, and multi-store setups — resolving support tickets with full commerce context.
How Claro connects
Paste your API key
Generate an API key in your account settings and paste it into Claro.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Rotate keys any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Orders
Order details, invoices, shipments, and credit memos
Customers
Customer accounts, addresses, and purchase history
Products
Product catalog, configurable products, and inventory
Invoices
Invoice history, amounts, and payment details
What Claro can do
Look up order
readRetrieve order details by increment ID or customer email
Look up customer
readRetrieve customer account and order history
Check inventory
readCheck stock status for a product across warehouses
Create credit memo
writeIssue a refund via credit memo on an order
Update order status
writeChange order status and add status comments
Add order comment
writeAdd an internal comment to an order
Intelligence signals
Claro extracts these signals from Magento to enrich conversations, inform decisions, and personalize responses.
Ready to connect Magento?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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