Shopify
Claro connects to your Shopify store via OAuth to read real-time order, product, and customer data. It can issue refunds, create discount codes, update orders, cancel fulfillments, and more — all within the conversation flow.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Orders
Order details, line items, fulfillment status, and timeline events
Customers
Customer profiles, order history, lifetime value, and tags
Products
Product catalog, variants, inventory levels, and pricing
Fulfillments
Shipping status, tracking numbers, and carrier information
Refunds
Refund history, amounts, and line-item refund details
What Claro can do
Look up order
readRetrieve full order details by order number or email
Look up customer
readRetrieve customer profile and order history
Look up product
readRetrieve product details, availability, and pricing
Check inventory
readCheck real-time inventory levels for a product variant
Search orders
readSearch orders by customer email, date range, or status
Issue refund
writeProcess a full or partial refund on an order
Cancel order
writeCancel an unfulfilled or partially fulfilled order
Create discount code
writeGenerate a unique discount code for a customer
Update order note
writeAdd or update internal notes on an order
Add customer tag
writeTag a customer for segmentation or follow-up
Create draft order
writeCreate a draft order for replacements or custom pricing
Update shipping address
writeUpdate the shipping address on an unfulfilled order
Resend order confirmation
writeResend the order confirmation email to the customer
Intelligence signals
Claro extracts these signals from Shopify to enrich conversations, inform decisions, and personalize responses.
Ready to connect Shopify?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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