Claro connects to WhatsApp via the Meta Business API to handle inbound messages and send replies. It enforces the 24-hour messaging window and supports template messages for proactive outreach.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Messages
Inbound WhatsApp messages, media, and conversation threads
Contacts
Customer phone numbers and profile information
What Claro can do
Receive message
readProcess incoming WhatsApp messages through the AI pipeline
Send reply
writeReply to a customer within the 24-hour messaging window
Send template
writeSend a pre-approved template message for outbound contact
Ready to connect WhatsApp?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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