Claro connects to Instagram via the Meta Business API to process direct messages as support conversations. Replies are sent back through the Instagram DM channel.
How Claro connects
Authorize with one click
Click connect and authorize Claro through a secure OAuth flow. No API keys to copy.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Revoke access any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Direct Messages
Instagram DM conversations and media
Profiles
Customer Instagram profile information
What Claro can do
Receive DM
readProcess incoming Instagram DMs through the AI pipeline
Send reply
writeReply to an Instagram DM conversation
Ready to connect Instagram?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
Related integrations
Other integrations in the same category that work with Claro.
Gmail
Receive and send support emails through Gmail.
Outlook
Receive and send support emails through Microsoft Outlook.
Send and receive customer messages via WhatsApp Business.
Messenger
Handle Facebook Messenger conversations as support tickets.
Slack
Send notifications and escalations to Slack channels.