ReturnGO
Claro connects to ReturnGO via API key to manage returns and exchanges. It can look up return requests, check approval status, process exchanges, and track return shipments — automating the entire post-purchase support flow.
How Claro connects
Paste your API key
Generate an API key in your account settings and paste it into Claro.
Credentials encrypted & stored
Claro encrypts your credentials at rest and never exposes them. Rotate keys any time.
Real-time sync is ready
Data flows in real-time. Claro can read context and take actions immediately.
What Claro reads
Returns
Return requests, reason codes, status, and approval details
Exchanges
Exchange requests, new product selections, and fulfillment
Return Shipments
Return label status, tracking, and delivery confirmation
Policies
Return policy rules, eligibility windows, and conditions
What Claro can do
Look up return
readRetrieve return details by return ID or order number
Check return status
readCheck the current status of a return or exchange
Initiate return
writeCreate a new return request for an order
Process exchange
writeConvert a return to an exchange with a new product
Approve return
writeApprove a pending return request
Intelligence signals
Claro extracts these signals from ReturnGO to enrich conversations, inform decisions, and personalize responses.
Ready to connect ReturnGO?
Get started in minutes. Claro handles the rest: reading context, taking actions, and resolving tickets automatically.
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